I am new on this chat and I started reading the comments from Apple Watch owners. I’ve been experiencing burns on the skin forearm where I place my watch for the past year and didn’t realize it was actually the watch that was burning my skin and I’d like to know if anyone here on this chat has had any response from Apple.
Apple Watch Series 7, watchOS 10
The people on this forum are users like yourself. Apple does not reply on this forum and we don't know if they have replied to anybody privately. Your best step is to contact Apple directly.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
Click on the link to read about "Wearing your Apple Watch " - "To make sure you have the best experience, here's some information about potential skin sensitivities and getting a good fit when you wear your Apple Watch."
Wearing your Apple Watch - Apple Support
The people on this forum are users like yourself. Apple does not reply on this forum and we don't know if they have replied to anybody privately. Your best step is to contact Apple directly.
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
Click on the link to read about "Wearing your Apple Watch " - "To make sure you have the best experience, here's some information about potential skin sensitivities and getting a good fit when you wear your Apple Watch."
Wearing your Apple Watch - Apple Support
Thank you so much for your assistance!
Inquiring on feedback from Apple due to watch skin burns
