iPhone 17.5.1 WiFi Bluetooth not coming on

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iPhone 17.5.1 WiFi Bluetooth not coming on

iPhone 12 Pro, the phone kept restarting and Bluetooth and WiFi would only work sometimes. I tried updating and it wouldn’t ever do it because it kept restarting. So I hooked it up to a computer and tried to update it, ended up saying I needed to recover it. So I did that, it took a couple of tries but I got it. Everything worked fine then a few hours later, did it again. I’ve tried everything I can find on the internet. Reset network settings, restart phone, reset phone and I recovered my phone again today and I didn’t use my backup in case there was anything with that. Any suggestions would be greatly appreciated. Thank you in advance

iPhone 6

Posted on Jun 19, 2024 6:13 PM

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Answer 1

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Lawrence Finch

Community+ 2026

Level 10

239,498 points

Jun 19, 2024 6:19 PM in response to Malachi1271

That sounds like a hardware problem; contact Apple support to discuss repair options.

Apple’s formal support can be reached several ways:

Click on “Support” at the top or bottom of this page
Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
Find an Apple store or Apple partner service provider→Find Locations

About the only communications methods not used by Apple support is inbound email or text, probably because the volume would be overwhelming, and separating the wheat from the chaff (or, to us engineers, a poor signal to noise ratio) would be almost impossible.

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iPhone 17.5.1 WiFi Bluetooth not coming on

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