Hi, I cannot find a new charging cable for my iPad 7th generation. The lightning end of apple’s cables do not fit. It isn’t a usb-c either. I ordered one from Apple and it said it was compatible but it doesn’t fit. I’m at a loss. Ordering cables from Amazon hasn’t helped either.
I’ve attached a pic of the cable I’m trying to replace. Thank you.
[Re-Titled by Moderator]
iPad (7th generation)
Your photo illustrates a broken third-party Lightning connector.
The photo shows that the entire end of the Lightning plug (that has retaining detents) is missing from the remains of the plug connector. As such, it is highly likely that this missing section of the plug is securely held (by retaining springs) within the Lightning port of your iPad. This would explain why you are unable to insert a replacement cable in your iPad.
You would be best advised to take your iPad to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP), where the technicians will be able to offer assistance. If a broken plug is retained as described, specialist tools will be required to remove the damaged plug without causing damage.
Genius Bar Reservation and Apple Support Options - Apple
Many third-party Lightning cables are not MFI -certified - and breakage is not uncommon.
Your photo illustrates a broken third-party Lightning connector.
The photo shows that the entire end of the Lightning plug (that has retaining detents) is missing from the remains of the plug connector. As such, it is highly likely that this missing section of the plug is securely held (by retaining springs) within the Lightning port of your iPad. This would explain why you are unable to insert a replacement cable in your iPad.
You would be best advised to take your iPad to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP), where the technicians will be able to offer assistance. If a broken plug is retained as described, specialist tools will be required to remove the damaged plug without causing damage.
Genius Bar Reservation and Apple Support Options - Apple
Many third-party Lightning cables are not MFI -certified - and breakage is not uncommon.
Thank you for the replies. I figured out it was broken and removed the debris from the port.
this cable looks damaged, maybe there is leftover debris in the ipads port making it not be able to fit the normal ligthning bolt connector or maybe the port have been damaged itself
these are the only 3 connectors iphones and ipads ever used https://i.ytimg.com/vi/JaGq5QfegtA/maxresdefault.jpg
I’m glad you were able to fix it. I was thinking it could only be one of two types, lightning or usb c. Then I remembered breaking one a few year back and using nonconducting picks to pull it out. What a headache.
What charging cable do i need for my iPad 7th gen?
