Why is my mail still getting filtered despite disabling junk mail filtering?

Mail gets filtered to the junk mail folder even though I have disabled junk mail filtering in the preferences. How do we actually get it to stop? I have SpamSieve and do not want to have another entity filter my mail for me.


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MacBook Pro (M1, 2020)

Posted on Jun 20, 2024 5:22 PM

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Posted on Jun 23, 2024 4:42 AM

n1mie wrote:

Mail gets filtered to the junk mail folder even though I have disabled junk mail filtering in the preferences. How do we actually get it to stop? I have SpamSieve and do not want to have another entity filter my mail for me.

This is probably because of a server junk filter. (iCloud has a server junk filter that cannot be turned off.) This section of the SpamSieve manual explains how you can tell which messages were filtered by SpamSieve vs. the server, how you can turn off a server filter, and how you can make SpamSieve reprocess the messages caught by the server filter if it can’t be turned off.


We recommend setting SpamSieve to use the Junk mailbox. Then you can use Mail’s built-in features to automatically delete old spam messages or to Erase Junk Mail with a single command.

14 replies
Question marked as Top-ranking reply

Jun 23, 2024 4:42 AM in response to n1mie

n1mie wrote:

Mail gets filtered to the junk mail folder even though I have disabled junk mail filtering in the preferences. How do we actually get it to stop? I have SpamSieve and do not want to have another entity filter my mail for me.

This is probably because of a server junk filter. (iCloud has a server junk filter that cannot be turned off.) This section of the SpamSieve manual explains how you can tell which messages were filtered by SpamSieve vs. the server, how you can turn off a server filter, and how you can make SpamSieve reprocess the messages caught by the server filter if it can’t be turned off.


We recommend setting SpamSieve to use the Junk mailbox. Then you can use Mail’s built-in features to automatically delete old spam messages or to Erase Junk Mail with a single command.

Jun 21, 2024 2:05 AM in response to n1mie

User wrote " But the Apple filtering (appears to be server side) "


Apple does Not Filter on their email Servers


The best would be on an individual cases by using www.icloud.com >> Mail and for the user ( you ) to have setup specific Rules from within iCloud to Filter emails


Under that specific case, it is not Apple Filtering the email but the User who has done so.


Set up rules to filter email in Mail on iCloud.com



Jun 23, 2024 4:59 AM in response to Owl-53

PRP_53 wrote:

Use wrote " This is probably because of a server junk filter. (iCloud has a server junk filter that cannot be turned off.) "

This is based upon what documentation from Apple

An assertion that can not be supported by facts presented by the e-mail Server, iCloud from Apple.

Is only an unsupported assertion

I have been developing SpamSieve for 22 years and supporting customers using iCloud mail since its inception. iCloud has always used server junk mail filtering (documented here, for example), and Apple removed the off switch for it around 2013.

Jun 20, 2024 5:42 PM in response to AlWeir

Yes SpamSieve deletes what it sees. But the Apple filtering (appears to be server side) occurs before SpamSieve can do it's work (client side). So the filtering I have doesn't work. SpamSieve knows what's in my contact list and never flags that, the Apple junk mail filtering is horrible and training it is painful.

Jun 21, 2024 6:57 AM in response to Owl-53

I have junk mail filtering turned off in the application. Mail keeps getting moved to the junk mail folder. I have no rules that move mail to the junk mail folder. SpamSieve does not use the junk mail folder, only Apple Mail does. Therefore one of two things are happening (as far as I can discern). Either the app refuses to obey the setting and continues to filter junk mail in spite of my request that it doesn’t, or Apple is server side filtering. You may deny it, but these are the only to reasonable possibilities. I have no other software or extensions or anything that would touch mail. So you tell me, is the app insane or is apple filtering on the server side.

Jun 23, 2024 5:14 AM in response to michaeltsai

I stand corrected 😩 on Apple Servers using " iCloud Mail uses trend analysis, dynamic lists, and other technology to automatically detect and block junk mail before it reaches your inbox. "


Though, in the Context of the Original Question " Mail gets filtered to the junk mail folder even though I have disabled junk mail filtering in the preferences. How do we actually get it to stop? "


I am not sure this would apply

Jun 23, 2024 2:01 PM in response to Owl-53

PRP_53 wrote:

Though, in the Context of the Original Question " Mail gets filtered to the junk mail folder even though I have disabled junk mail filtering in the preferences. How do we actually get it to stop? "

I am not sure this would apply

To be clear, this setting in Mail is for Apple’s local (client-side) junk filter. If that’s already off, then it isn’t the source of the problem.

Jun 24, 2024 2:00 AM in response to michaeltsai

michaeltsai wrote:


PRP_53 wrote:

Though, in the Context of the Original Question " Mail gets filtered to the junk mail folder even though I have disabled junk mail filtering in the preferences. How do we actually get it to stop? "

I am not sure this would apply
To be clear, this setting in Mail is for Apple’s local (client-side) junk filter. If that’s already off, then it isn’t the source of the problem.

Respectfully.


As this is an Apple Designed Feature.


Being a Developer of a very useful application " SpamSieve "


One would know the appropriate channels at Apple to communicate with, regarding one's displease with this function

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Why is my mail still getting filtered despite disabling junk mail filtering?

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