Missing a part of an Apple Pay transaction

Was receiving money from a friend, $25; and only $11 was received on apple cash. Where did the $14 go? I checked if it went into my bank or other cards but there wasn't any money further added. My last transaction prior with apple cash was a week before, and I know that apple cash doesn't exceed into the negatives. Does anyone have similar experiences? Or would anyone know why I'm missing more than half of the transaction?

iPhone 13, iOS 17

Posted on Jun 21, 2024 1:35 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2024 3:50 AM

Apple Cash can most definitely go into the negative. Two examples are, tipping a ride share driver, and tipping at a restaurant.


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Jun 21, 2024 3:50 AM in response to Chris_Lazo96

Apple Cash can most definitely go into the negative. Two examples are, tipping a ride share driver, and tipping at a restaurant.


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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Missing a part of an Apple Pay transaction

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