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Users is using Microsoft Teams on IOS and it get's 'stuck' after a reply ,when we are using an Bot

The Microsoft Teams app on iPhone is stuck on the Jewel support tab ( Bot app ) and unable to exit, to see other content.

The back button is also missing and user is unable to go back to the home page and is stuck on same Page

user tried to delete and install app again, but still its same issue

Several other user's have also reported of this similar issue

Personal mobile phone used by user

iPhone SE

IOS version: 17.5.1

Posted on Jun 21, 2024 10:57 AM

Reply
2 replies

Jun 21, 2024 2:23 PM in response to Rakeshstef

Rakeshstef wrote:

The Microsoft Teams app on iPhone is stuck on the Jewel support tab ( Bot app ) and unable to exit, to see other content.
The back button is also missing and user is unable to go back to the home page and is stuck on same Page
user tried to delete and install app again, but still its same issue
Several other user's have also reported of this similar issue
Personal mobile phone used by user
iPhone SE
IOS version: 17.5.1

Have your IT administrator reach out to Microsoft support.

Users is using Microsoft Teams on IOS and it get's 'stuck' after a reply ,when we are using an Bot

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