iPhone se2020 won’t turn off and occasionally is getting red vertical lines and white strips on screen

I was on a travel website and my phone went black and then got white lines and I cannot turn it off. I changed iCloud password to be safe. How can I fix it?

Posted on Jun 21, 2024 4:37 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2024 4:43 PM

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Jun 21, 2024 4:43 PM in response to Zoom229

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple Genius Bar Reservation and Apple Support Options - Apple


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iPhone se2020 won’t turn off and occasionally is getting red vertical lines and white strips on screen

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