shows are asking for free trial when I already paid for the app

last night I was able to watch the programs on Apple TV. Today it asks if I want a free trial. Is there a problem with the payment? What can I do to resume my subscription

Apple TV 4K, tvOS 17

Posted on Jun 21, 2024 10:09 PM

Top-ranking reply

Urquhart1244

Level 10

146,704 points

Posted on Jun 22, 2024 2:30 PM

Verify which show you were trying to watch. Not all shows in the TV app are part of the Apple TV+ catalog. List of Apple TV+ original programming - Wikipedia
If you have multiple accounts on your Apple TV box, then verify that the account with the subscription is the currently active account. Set up multiple users on Apple TV - Apple Support
Verify that you Apple TV+ subscription is still active. See your subscriptions overview - Apple

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shows are asking for free trial when I already paid for the app

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