iPhone not receiving android messages

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Level 1

6 points

iPhone not receiving android messages

I purchased this iPhone a few days ago from Straight talk and have been having problems getting my contacts that have android phones, I am not receiving their messages but they can receive mine. I have the 17.5.1 update is this still a problem for anyone. I did contact apple and my carrier and still not resolved.

I did every resolution Reset network setting, took out my SIM card, factory restarted my phone, turned off I message and logged in and logged out of my Apple ID. If anyone has advice I would appreciate it

iPhone 12, iOS 17

Posted on Jun 22, 2024 11:36 AM

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Answer 1

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Lawrence Finch

Community+ 2026

Level 10

230,322 points

Jun 22, 2024 11:40 AM in response to dayna31

Messaging between iPhones and Android phones use SMS for text and MMS for messages with attachments or images. SMS/MMS is entirely a carrier service; if you have problems with it the first point of contact, after basic troubleshooting, should be your carrier.

What to check:

Settings/Messages/MMS: it should be ON
If there is no MMS switch, your account is not configured correctly; contact ST
MMS requires Cellular Data, it cannot use Wi-Fi, so make sure Settings/Cellular is turned on, and also turned on for Messages in the list of apps
Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.

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Answer 2

dayna31 Author

Level 1

6 points

Jun 22, 2024 1:29 PM in response to Lawrence Finch

Thank you for the response but it’s still not working with everything that you said. I think I will have to wait for the carrier unfortunately.

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iPhone not receiving android messages

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