I am unable to recover my Fusion Drive on my iMac

Somehow my Fusion Drive has been split and I am unable to recover it. I've followed the procedures from Apple on how to fix a Fusion Drive and this is the result:


Force-unmounting all volumes on the chosen "main" ("faster") disk device

Started on disk1

Finished on disk1

Force-unmounting all volumes on the chosen "secondary" ("larger") disk device

Started on disk0

Error: -69886: Invalid request

Ignoring the error during the above unmount; proceeding

Creating a new partition map on the "main" ("faster") disk device

Started on disk1

Unmounting disk

Creating the partition map

Waiting for partitions to activate

Finished on disk1

Partition disk1s2 will be the "main" ("faster") APFS Physical Store

Creating a new partition map on the "secondary" ("larger") disk device

Started on disk0

Unmounting disk

Creating the partition map

Error: -69825: Wiping volume data to prevent future accidental probing failed

Could not perform or finish the operation: -69825 (Wiping volume data to prevent future accidental probing failed)

theweavers@Thes-iMac ~ % 


There is a post in 2022 which had the identical problem as I'm having in 2024. From what I can tell there was no resolution other than probable hard problem on the disk. Anyone find a different way to recreate the Fusion Drive? Right now I'm running the iMac off an external SSD. Even with this the machine reboots itself about every 30 minutes, or so. I'm presuming it's all related. I'd like to get some assurances one way or another as to whether 2017 iMac has reached the end of it's life.


[Re-Titled by Moderator]

iMac (2017 – 2020)

Posted on Jun 22, 2024 1:17 PM

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Posted on Jun 28, 2024 8:27 AM

The Apple Diagnostics confirm you have a failing drive.....most likely the hard drive portion of the Fusion Drive.


When posting the DriveDx reports, you need to copy the text from the report into the system clipboard, then paste the contents of the clipboard into the main field of the "Additional Text" window.


If either the internal SSD or HD appear as mounted volumes within macOS, then use the Finder or Disk Utility to eject them as soon as you can log in (especially the volume associated with the hard drive) to see if that prevents the reboots. You can also try preventing macOS from automatically mounting the volume on the internal hard drive by using the instructions I linked in my previous post. From everything you have mentioned in this thread, it may not be possible to do more than eject the internal drive since preventing macOS from mounting the volumes requires being able to communicate with the internal drive in order to get the UUID of the volume which may be impossible if the drive failure is severe enough to cause a system reboot while booted from an external drive.


If you are unable to eject the internal drives or edit the "fstab" file to prevent the volume(s) of the internal drives from automatically mounting (using the linked instructions), then there is nothing to do except to open the iMac (not easy) and disconnect the failing drive to confirm you can now run the iMac from the external SSD without issues.


Edit: I should also add.....if the internal hard drive is causing this problem now, then there is a good chance as the drive failure gets worse that it may even affect the ability to even boot from external media. However, if the internal drive is not being actively accessed, it may slow down its deterioration.

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Question marked as Top-ranking reply

Jun 28, 2024 8:27 AM in response to jlweaver

The Apple Diagnostics confirm you have a failing drive.....most likely the hard drive portion of the Fusion Drive.


When posting the DriveDx reports, you need to copy the text from the report into the system clipboard, then paste the contents of the clipboard into the main field of the "Additional Text" window.


If either the internal SSD or HD appear as mounted volumes within macOS, then use the Finder or Disk Utility to eject them as soon as you can log in (especially the volume associated with the hard drive) to see if that prevents the reboots. You can also try preventing macOS from automatically mounting the volume on the internal hard drive by using the instructions I linked in my previous post. From everything you have mentioned in this thread, it may not be possible to do more than eject the internal drive since preventing macOS from mounting the volumes requires being able to communicate with the internal drive in order to get the UUID of the volume which may be impossible if the drive failure is severe enough to cause a system reboot while booted from an external drive.


If you are unable to eject the internal drives or edit the "fstab" file to prevent the volume(s) of the internal drives from automatically mounting (using the linked instructions), then there is nothing to do except to open the iMac (not easy) and disconnect the failing drive to confirm you can now run the iMac from the external SSD without issues.


Edit: I should also add.....if the internal hard drive is causing this problem now, then there is a good chance as the drive failure gets worse that it may even affect the ability to even boot from external media. However, if the internal drive is not being actively accessed, it may slow down its deterioration.

Jun 28, 2024 11:38 AM in response to jlweaver

Thanks for posting the DriveDx reports.


The Seagate internal hard drive is in really bad condition because half of the report is missing (no health attributes shown) and the report reveals that the hard drive is reporting only a size of 137GB instead of 3TB. This can easily explain why you are having issues even when booted to the external macOS drive.


Unfortunately the only option to continue using this iMac would be to physically disconnect the internal hard drive which requires opening up the iMac. Then testing how the iMac works while booted to the external drive to confirm the internal hard drive is the only hardware issue. My earlier suggestions to eject the internal hard drive or prevent the volumes from automatically mounting no longer apply since the internal hard drive in such a bad state.


It is not easy to open up the iMacs, but at this point you really have nothing to lose since the iMac is not usable even when booted to the external drive. You can find video instructions on the OWC website which show how to replace the internal hard drive with a third party SSD, and you may also find some written instructions & picture guides on iFixIt. The OWC videos are located on the product page for their SSD upgrade kits.


Jun 22, 2024 2:09 PM in response to jlweaver

One of the drives is failing or has failed. Not always, but generally it is the HDD part of the Fusion Drive that goes first.


To check the health of the internal drives, you can use DriveDX.

https://binaryfruit.com/drivedx


Sadly it sounds like the failing or failed drive is causing an issue while running from the external SSD. If you can not access and erase the failing drive that is causing the problem, then the drive needs to be replaced.

Jun 27, 2024 10:01 AM in response to jlweaver

So you had no issues installing macOS to the external SSD?


You only have a problem with the iMac rebooting while running from the external SSD? What are you doing with the computer when these reboots occur?


Did you unmount the internal drives or eject them? Ejecting the drive occurs when you click the arrow next to all of the mounted volumes for that drive within the Finder. You want to eject the drive since macOS should not be able to communicate with them until a reboot (not sure about wake from sleep). The macOS Finder basically combines unmount & eject in one operation if all volumes are unmounted from the drive.


You can use the information in the following article to prevent macOS from automatically mounting the internal drives which should mostly eliminate them as a problem unless the hardware issue with the internal drive is so bad it is causing a problem even when the internal drive has been "ejected".

Prevent a volume from mounting at startup - Apple Community


You should run DriveDx as suggested previously and post the health reports so we can examine them to see how bad the internal drive's failure may be.


You should also run the Apple Diagnostics to see if any hardware issues are detected. It is possible you have some other hardware issue causing a problem.


Did you test booting from the external drive to see how the iMac worked before installing any third party software and before restoring from a backup? And before connecting with your AppleID & iCloud? Try booting into Safe Mode to see if that makes any difference.


Disconnect all external devices in case one of them is causing a problem & make sure the external SSD is connected directly to the computer.


Jun 24, 2024 9:10 AM in response to jlweaver

Agree with @den.thed that the hard drive has failed. The Fusion Drive setup had issues with the larger drive which would be the hard drive.


If this is a 2012+ Mac, then you can use an external USB3 SSD as an external boot drive for running macOS which should be achieve similar speeds (about 500MB/s). This is the easiest solution to keep using the iMac as long as the failure of the internal hard drive does not affect system performance since it can be expensive to have someone replace the failed internal hard drive with an SSD upgrade....it is also difficult to open up & replace the failed internal hard drive yourself.



Jun 27, 2024 2:33 PM in response to HWTech

HWTech ... here are the answers to your questions ...


So you had no issues installing macOS to the external SSD?

No. The problem existed before I hooked up the external SSD. This is what originally started the investigation which led to be discovering the Fusion Drive wasn't "fused"


You only have a problem with the iMac rebooting while running from the external SSD? What are you doing with the computer when these reboots occur? No. It happens whether I boot up from the SSD or the Hard Drive.


Did you unmount the internal drives or eject them? Ejecting the drive occurs when you click the arrow next to all of the mounted volumes for that drive within the Finder. You want to eject the drive since macOS should not be able to communicate with them until a reboot (not sure about wake from sleep). The macOS Finder basically combines unmount & eject in one operation if all volumes are unmounted from the drive. I did an unmount using Disk Utility.


You can use the information in the following article to prevent macOS from automatically mounting the internal drives which should mostly eliminate them as a problem unless the hardware issue with the internal drive is so bad it is causing a problem even when the internal drive has been "ejected".

Prevent a volume from mounting at startup - Apple Community


You should run DriveDx as suggested previously and post the health reports so we can examine them to see how bad the internal drive's failure may be. I did this earlier. Below are the results.




You should also run the Apple Diagnostics to see if any hardware issues are detected. It is possible you have some other hardware issue causing a problem. This returned error code VDH004 repeatedly


Did you test booting from the external drive to see how the iMac worked before installing any third party software and before restoring from a backup? And before connecting with your AppleID & iCloud? Try booting into Safe Mode to see if that makes any difference. Yes. I tested before anything was added. In fact, I couldn't do a data migration because the machine would reboot before it would complete.



Disconnect all external devices in case one of them is causing a problem & make sure the external SSD is connected directly to the computer. I did this. The problem persists.






Jun 26, 2024 8:58 PM in response to HWTech

Thanks. I did hook up an SSD to the Thunderbolt and set up as a boot drive. Boots up just fine. However, the machine continues to reboot itself every 10-15 minutes, even though I’ve erased and unmounted the internal drives. This makes it a bit difficult to get anything done. Any other ideas? I’d love to not have to replace it but I also know in another year the OS will no longer be supported.

Jun 28, 2024 11:37 AM in response to HWTech

I was able to "eject" the hard drive and it was no longer visible in the Finder. Played around with the machine (researching new Mac options) and after the usual 10 minutes the system rebooted ... again. Absent any other ideas (other than breaking the machine open) It's starting to look like replacement time. Apple eliminated the 27" iMac. Bummer. Anyone have experience with the Mac Mini / Studio Display option? Worth waiting for the M4 chip or is the M2 Pro a better deal? Any advice is greatly appreciated. Thank you all!



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I am unable to recover my Fusion Drive on my iMac

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