Can't delete or move files, just keep getting error message
MacBook Pro running Sonoma 14.5. I am unable to delete or move files in my Documents folder. When I try, I keep getting the error message "The operation can't be completed because <file name> needs to be downloaded.
I first noticed this problem when my Documents weren't syncing with iCloud Drive. I needed to get into a file using my phone and there were no longer any files or documents there. Checking with my iPad and the files were also gone. As I researched further, I found that on my MacBook, everything was now in Documents and no longer in iCloud Drive. I didn't make this change and everything looks good with iCloud Drive in my settings.
When I contacted Support, they weren't able to help me but acknowledged that this had happened with other users. I'm guessing it happened when I updated to Sonoma 14.5 last fall. They suggested moving everything from Documents into iCloud Drive manually. I finally had to stop the support session because I had other things to do. I think it's still an open ticket.
Fast forward and I had some time to try this but I keep getting the above error message. I'm creating all new files and documents in iCloud Drive so I can access them on my phone and iPad, but I really needs to have access to all my old files.
Has anybody else had this happen? I've searched topics and checked permissions and they were fine. There is nothing next to the folder or files that indicates they need to be downloaded.
MacBook Pro 16″, macOS 14.5
