You will likely need to perform a DFU firmware Revive. This may allow the Mac to boot normally, but if it still won't boot normally, then you should at least be able to access the Options screen. You may need to perform the DFU firmware Revive again if macOS failed to boot. I have encountered some of my organization's M-series Macs getting only one chance to access the Options boot screen after a Revive procedure. Sometimes getting the M-series Mac into DFU Mode can be tricky.
Maybe you can give us some more details on what happened prior to needing to access Safe Mode?
Also, what version of macOS are you using?
Try disconnecting all external devices except for a single display and your keyboard & mouse/trackpad just in case an external device is causing a problem.
Edit: Forgot to include the link to the Apple article with instructions for DFU firmware Revive:
How to revive or restore Mac firmware - Apple Support