unable to download apps

I’m trying to download apps & a message pops up that says account has been disabled in the App Store and iTunes

iPhone 13, iOS 16

Posted on Jun 25, 2024 12:59 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2024 1:00 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



2 replies
Question marked as Top-ranking reply

Jun 25, 2024 1:00 PM in response to Meza_

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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unable to download apps

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