Apple TV App Fails Dialog Sound

HDMI Setup: Apple TV 4K —> Denon Receiver —> Hisense 8K U8N (2024)


Symptom: On the Apple TV 4K device, every single app plays normally (Netflix, Prime, HBO, Disney+, Paramount+, etc.). Except: The Apple TV+ app plays video with music and sound effects, but no dialog.


Clearly not about the Apple device.


What is it about the Apple TV APP that is different from every other streaming app?

Apple TV 4K (1st generation)

Posted on Jun 26, 2024 2:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2024 12:07 AM

… music and sound effects, but no dialog.

This is usually a symptom of the configured speaker setup. Surround sound assumes a center speaker specifically for the dialog, unless the audio system overrides that internally (phantom center configuration, using L and R).

Do you have a center speaker connected? How many speakers are in the setup?


3 replies
Question marked as Top-ranking reply

Jul 1, 2024 12:07 AM in response to Al Hatch

… music and sound effects, but no dialog.

This is usually a symptom of the configured speaker setup. Surround sound assumes a center speaker specifically for the dialog, unless the audio system overrides that internally (phantom center configuration, using L and R).

Do you have a center speaker connected? How many speakers are in the setup?


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Apple TV App Fails Dialog Sound

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