Hi. Locked my iMac after changing account. Actually when I sold this device. First time it worked without problem for week. Then device automatically restarted and locked. Shows 6 digital password. What can I do to solve that??
[Re-Titled by Moderator]
iMac 27″, macOS 12.7
That seems like Lost Mode:
Use Lost Mode in Find Devices on iCloud.com - Apple Support
If this Mac has been yours, restore the backup from prior to the Apple ID change? Or follow the sequence to transfer Activation Lock listed below?
If this Mac is a recent acquisition, contact the seller and have them perform this sequence to prepare for the transfer to another Apple ID and to relinquish Activation Lock:
What to do before you sell, give away, trade in, or recycle your Mac - Apple Support
Or request a refund from the seller, if the seller is unable or unwilling to remove Activation Lock.
Taking over a Mac means existing installed apps are tied to the old Apple ID, as well.
That seems like Lost Mode:
Use Lost Mode in Find Devices on iCloud.com - Apple Support
If this Mac has been yours, restore the backup from prior to the Apple ID change? Or follow the sequence to transfer Activation Lock listed below?
If this Mac is a recent acquisition, contact the seller and have them perform this sequence to prepare for the transfer to another Apple ID and to relinquish Activation Lock:
What to do before you sell, give away, trade in, or recycle your Mac - Apple Support
Or request a refund from the seller, if the seller is unable or unwilling to remove Activation Lock.
Taking over a Mac means existing installed apps are tied to the old Apple ID, as well.
If the iMac is not properly prepared for resale, then buyer beware.
see > What to do before you sell, give away, trade in, or recycle your Mac - Apple Support
How to unlock a locked iMac after changing the account?
