Why did Apple cancel an express shipment with apple care+ then open a new repair number?

The first one we paid fee and taxes on and the second number they charged us full price for the iPhone which was under warranty! Has anyone ever had this happen? And did you get your money returned?

iPhone 13 Pro Max, iOS 17

Posted on Jun 27, 2024 10:55 AM

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Jun 27, 2024 11:00 AM in response to Fairy55

Fairy55 wrote:

The first one we paid fee and taxes on and the second number they charged us full price for the iPhone which was under warranty! Has anyone ever had this happen? And did you get your money returned?


You will have to contact Apple


Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support



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Why did Apple cancel an express shipment with apple care+ then open a new repair number?

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