Fairy55 wrote:
The first one we paid fee and taxes on and the second number they charged us full price for the iPhone which was under warranty! Has anyone ever had this happen? And did you get your money returned?
You will have to contact Apple
Call Customer Support (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
Find answers to your questions about purchases, subscriptions, payments, and billing.
Subscriptions and Billing - Official Apple Support
Subscriptions & Purchases; Refunds, Subscriptions, Billing Questions:
https://getsupport.apple.com/solutions