How to fix blacked out screen on iPhone 11

kadendenn wrote:

my teammate dropped my phone and it got cracks all over the back and the front and after a while black spots started to appear on the front screen to the point the whole screen is black , what do I do ?

Hello, kadendenn

Most likely your phone is damaged making the screen unable to function, I have provided some solutions that may get your screen working, but you will probably have to visit the Genius bar or an Apple Authorised Service Provider.

These resources may help:

• If your iPhone won't turn on or is frozen - Apple Support
• getsupport.apple.com

I hope this information helps.

Take care