Graphics processor is incompatible with Photoshop

When I open Adobe Photoshop I get the following message

GPU not supported

OpenGL unavailable

Metal unavailable

Insufficient VRAM: (0 MB of 1500 MB required)


GPU Detected: Unknown GPU (UNKNOWN)


How can this be resolved?

Posted on Jun 28, 2024 4:39 AM

Reply
3 replies

Jun 28, 2024 5:07 AM in response to Leedsmot69

https://helpx.adobe.com/ca/photoshop/system-requirements.html


Support for Metal on Mac


Use System Information to check for Metal support

On Mac, you can also use System Information to check for Metal support:

  1. Press and hold the Option key while choosing Apple menu  > System Information.
  2. Click Graphics/Displays in the sidebar.
  3. Check the information on the right for Metal Support or Metal Family:
    • If you see Metal Support, you will also see the version of Metal supported.
    • If you see Metal Family, your Mac supports Metal 2 and earlier.



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Graphics processor is incompatible with Photoshop

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