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User profile for user: abhiiptel
abhiiptel Author
User level: Level 1
4 points

I am unable to download any app from App Store.

I have iPhone 11 and I tried to install app from App Store but it is not able to download and also not asking for any thing.

iPhone 11, iOS 17

Posted on Jun 28, 2024 7:18 AM

Question marked as Top-ranking reply
User profile for user: Mac Jim ID
Mac Jim ID
Community+ 2026
User level: Level 10
106,056 points

Posted on Jun 28, 2024 8:12 AM

There are just a few things left to try and if these don't resolve the issue, then it would appear your only option would be to contact Apple directly:

  • Is there storage space left when viewing at Settings > General > iPhone Storage?
  • Do you have any VPN service on your phone?
  • Have you tried another Wifi/Cellular network?
  • Do you have a valid payment method? Normally you will get a message if it is a problem with your payment method, but I would still make sure there has been one added to your wallet.
  • Try "Reset All Settings" option. This does not affect your data, but will remove all Apple Pay cards along with changing all the settings back to their default state. The previous settings can be restored with a backup. Reset iPhone settings to their defaults - Apple Support


Apple can be contacted directly here: Contact Apple for support and service - Apple Support

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3 replies
Question marked as Top-ranking reply
User profile for user: Mac Jim ID
Mac Jim ID
Community+ 2026
User level: Level 10
106,056 points

Jun 28, 2024 8:12 AM in response to abhiiptel

There are just a few things left to try and if these don't resolve the issue, then it would appear your only option would be to contact Apple directly:

  • Is there storage space left when viewing at Settings > General > iPhone Storage?
  • Do you have any VPN service on your phone?
  • Have you tried another Wifi/Cellular network?
  • Do you have a valid payment method? Normally you will get a message if it is a problem with your payment method, but I would still make sure there has been one added to your wallet.
  • Try "Reset All Settings" option. This does not affect your data, but will remove all Apple Pay cards along with changing all the settings back to their default state. The previous settings can be restored with a backup. Reset iPhone settings to their defaults - Apple Support


Apple can be contacted directly here: Contact Apple for support and service - Apple Support

User profile for user: abhiiptel
abhiiptel Author
User level: Level 1
4 points

Jun 28, 2024 7:38 AM in response to Mac Jim ID

  • What happens when you try? -> When I click on get button it shows round loading button and then it stops that as well.
  • Is the Get button greyed out? -> No I am able to click on get button.
  • Does it appear to start downloading, but never finishes? -> Its not start downloading, it only showing round loading grey icon and then stops that as well.
  • Have you tried restarting your iPhone? -> I tried restarting, reseting network setting, and hard restart as well.
  • Any trouble with your Apple ID when signing in on website? https://appleid.apple.com -> I am able to login to it. Also tried to login and logout in App Store.


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I am unable to download any app from App Store.

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