In the past, whenever I regretted a purchase from the Apple Store, they refunded my money without any issues, provided the statute of limitations had not expired. Recently, I requested a refund within a month of my purchase, yet my request was denied. I adhered to all the rules and believe I am entitled to a refund. What is happening with Apple's refund policy?
iPhone 13 Pro Max, iOS 17
App Store purchases are considered final. Some apps will offer a free trial to see if you like it, but that does not mean you can make every app a free trial by requesting a refund. In some cases a compassionate refund will be allowed. You should never expect this to happen every time. Again the rules of App Store purchases are All Transactions are Final.
Signing up for a free trial always includes a subscription you will be charged for if you do not cancel the free trial at least 24 hours before the trial period ends.It makes no difference if you used the app and the same would be true if you signed up for a streaming subscription and didn't watch any of the shows. When using an in-app purchase for a Free Trial, it is very difficult to do that by accident, since it will require you to double click the side button with the amount of the subscription showing on the screen if you do not cancel it.
Oh no! I completely forgot that there's a fee associated with the free 3-day subscription! It's been so long since I've done this that I immediately assumed there was some kind of mistake and started contacting technical support to get my money back, but they didn't refund it.
In one case, I was unsure whether to renew my purchase. In another instance, I mistakenly signed up for a three-day free trial but was charged for a full year instead. I haven’t used the app at all.
Why didn't return the money to the refund request?
