Why does my iPhone XR screen does not respond to touch?

Why is my iPhone XR not touching??


[Re-Titled by Moderator]

iPhone SE, iOS 15

Posted on Jun 28, 2024 2:14 PM

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Question marked as Top-ranking reply

Posted on Jun 28, 2024 2:16 PM

You mean that the screen does not respond to touch?


Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


Or, if the screen still does not respond to touch......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations



1 reply
Question marked as Top-ranking reply

Jun 28, 2024 2:16 PM in response to fuad189

You mean that the screen does not respond to touch?


Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


Or, if the screen still does not respond to touch......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations



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Why does my iPhone XR screen does not respond to touch?

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