Apple Music error when attempting to play a CD
OS: Sonoma v14.5
Apple Music: v14.5.36
ERROR:
Error occurred while converting the file “TRACK NAME”. An unknown error occurred (-54).
This is specific to a Mac Mini. I'm not trying to use the Music app on the iPhone.
I get this error when attempting to listen to a music CD. I'm using an external optical drive connected by USB to a Mac Mini which was purchased in 2Q 2024. I can see the files on this CD in Finder and in Music. I can Get Info on the tracks contained on this CD. The optical drive works - it plays a DVD. I just can't get any of the CD tracks to play. Here's what I have tried:
- Confirmed the OS version is current.
- Restart the Mac. Same error message.
- Start Music app in safe mode. Same error message.
- Disconnect and reconnect the external optical drive. Same error message.
- Tried a different CD. Same error message.
- Confirmed that the CD plays in a separate device (a BluRay player separate from the Mac Mini).
- Played other songs in the Music library to confirm the app plays music files.
There are probably a lot more technical things to try, and that's why I'm asking. But I tried the obvious and am making no progress.
I want to be clear this is related to the Mac Mini. I'm not asking about the iPhone Music app - I rarely use that app. I'm not trying to allow anyone else to share my music. I just want the Mac Music app to play music from a CD in an external optical drive.
Windows, Windows 10