Refund money by application called Duolingo

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Level 1

4 points

Refund money by application called Duolingo

Hi! This morning an aplication (Duolingo) made a purchase for 1 year subscription. I know 100% i clicked unsubscribe (after just 3 days of free trial period) but today the app made a purchase, and i pay 47.99$.

I made refund request today, and i chose "Right of withddrawal" reason, because i dont know what to chose.

How can i make sure that i will get back my money? Can someone help me please?

(Sorry for my english)

iPhone 14 Pro, iOS 17

Posted on Jun 28, 2024 11:14 PM

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Answer 1

Dah•veed

Level 9

64,855 points

Jun 29, 2024 8:14 AM in response to Slock92

This is the only way to cancel a subscription for an app acquired from the Apple Store.

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support

Ask for a refund -

Request a refund for apps or content that you bought from Apple - Apple Support

M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2

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