apple id is not valid after changing password and email

yesterday i changed my password and mail from my id, but ipad still ask me to sign in with my old mail, and when i tried to sign with old mail, it said that apple id is valid or not supported

iPad Air

Posted on Jun 29, 2024 12:05 AM

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Posted on Jun 29, 2024 12:54 AM

The email address associated with your Apple ID may have been changed. Before troubleshooting, it is important to back up your iPad. From your iPad, sign out of your Apple ID using your new Apple ID password. Then, sign back in. If unable to do so, you can place the iPad in recovery mode and connect it to a computer in order to restore to factory settings. After erasing the iPad, you may be prompted to input Apple ID credentials to set up the device. Here are some articles with more information.



defortez wrote:

yesterday i changed my password and mail from my id, but ipad still ask me to sign in with my old mail, and when i tried to sign with old mail, it said that apple id is valid or not supported

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Question marked as Top-ranking reply

Jun 29, 2024 12:54 AM in response to defortez

The email address associated with your Apple ID may have been changed. Before troubleshooting, it is important to back up your iPad. From your iPad, sign out of your Apple ID using your new Apple ID password. Then, sign back in. If unable to do so, you can place the iPad in recovery mode and connect it to a computer in order to restore to factory settings. After erasing the iPad, you may be prompted to input Apple ID credentials to set up the device. Here are some articles with more information.



defortez wrote:

yesterday i changed my password and mail from my id, but ipad still ask me to sign in with my old mail, and when i tried to sign with old mail, it said that apple id is valid or not supported

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apple id is not valid after changing password and email

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