I’m trying to update Whatsapp but when I try it takes me to a screen that says “Your account has been disabled in the app store and Itunes”. How do I fix this? Do I need to change my iTunes account, and if so, how do I do it?
iPhone 8 Plus
If you see this message: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support *, or one saying, “You cannot login because your account has been locked”, you must contact Apple for help. This is not something you can fix yourself and nobody on this forum can resolve this for you. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
or for telephone contacts refer to: Contact Apple for support and service - Apple Support
Use the above resources to contact Apple instead of starting at the top level general support link at Contact - Official Apple Support . The special contact link I provided is the most direct contact method to get to the right people at Apple. I am saving you the trouble and time looking for it. 😉
* I am surprised nobody posted a link to this document which tells you exactly how to contact Apple.
If you see this message: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support *, or one saying, “You cannot login because your account has been locked”, you must contact Apple for help. This is not something you can fix yourself and nobody on this forum can resolve this for you. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
or for telephone contacts refer to: Contact Apple for support and service - Apple Support
Use the above resources to contact Apple instead of starting at the top level general support link at Contact - Official Apple Support . The special contact link I provided is the most direct contact method to get to the right people at Apple. I am saving you the trouble and time looking for it. 😉
* I am surprised nobody posted a link to this document which tells you exactly how to contact Apple.
When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.
In this case, I recommend contacting Apple Support for help from an Apple advisor.
Need more help?
Click ▶︎ App Store User Guide. 📖
Good luck! 👋🏼😉
Contact Apple Support.
This is a user to user support forum, we can’t help you.
To disable m’y Apple Id to help me to fix pls.
Tyyy sooo much 🔥🤍
Your account has been disabled in the app store and Itunes
