You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Line across iPad Pro M4 screen

I just received my new iPad Pro M4 less than a week ago. Recently I have noticed from time to time a horizontal line across the top third of the screen. The line is only several millimeters wide and it only appears across dark portions of the screen. When the screen is showing a bright background, as on this webpage, it disappears. For example, if the screen is showing a black object or area, the line is a slightly less dark than the black object. Has anyone else experienced this?

iPad Pro (M4, 2024)

Posted on Jun 29, 2024 3:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2024 4:42 PM

Have not experienced this on my M4 (although the first one I received at launch had to be exchanged for a new one after half of the screen suddenly messed up and was determined to be a defective screen). I would take advantage of the return/exchange period since you seem to be within it. If you have an Apple Store nearby you could also opt take it in to them to look at it or an Apple authorized service center. That way they can determine what is going on and if it needs to be exchanged.

2 replies
Question marked as Top-ranking reply

Jun 29, 2024 4:42 PM in response to Chris Wallendorf

Have not experienced this on my M4 (although the first one I received at launch had to be exchanged for a new one after half of the screen suddenly messed up and was determined to be a defective screen). I would take advantage of the return/exchange period since you seem to be within it. If you have an Apple Store nearby you could also opt take it in to them to look at it or an Apple authorized service center. That way they can determine what is going on and if it needs to be exchanged.

Line across iPad Pro M4 screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.