How to fix the muted background on FaceTime?

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Level 1

4 points

How to fix the muted background on FaceTime?

when i am on Facetime and i unmute it goes quite and i can’t hear the background on the other end. but when i go on mute i can hear their background. is there a way i can fix that? or is it supposed to be like that because i’ve been looking it up but nothing works.

[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on Jul 1, 2024 1:44 AM

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Answer 1

Jul 1, 2024 2:17 AM in response to Bristacey

Here's the breakdown of Mute vs. Noise Cancellation on iPhone:

Mute:

Stops all sounds coming from your iPhone.
This includes ringtones, notifications, alerts, and music or videos.
This is achieved through the physical mute switch on the left side of the iPhone or through settings and Control Center.

Noise Cancellation:

The iPhone itself doesn't have built-in noise cancellation for the speaker.
Applies to phone calls only on iPhone 12 and earlier models (through a software feature).
Reduces background noise for the person you're talking to, improving call quality in noisy environments.

In short:

Mute silences your iPhone entirely.
Noise Cancellation (on iPhone calls) only reduces background noise for the other person.

For true noise cancellation that blocks out ambient noise for you while listening to music or calls, you'd need headphones with active noise cancellation (ANC) technology. These are separate accessories, not a built-in iPhone feature.

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