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Apple iMac delivery times

4418 Views 14 Replies Latest reply: Aug 31, 2010 6:30 PM by dhooper1 RSS
Simon L. Calculating status...
Currently Being Moderated
Aug 25, 2010 1:11 PM
Hello,

I have recently made my first purchase from the apple online store, I have to say though that I am quite disappointed. I ordered a stock config iMac 27" i5 model, but made the mistake of adding the remote and battery charger as well.

This seemed to bump the shipping out from within 1 day to 3 days. I ordered this on Saturday but now i'm on day 4 and it still says 'Not yet shipped'.

My question is - does this status ever stay at not yet shipped when it has in fact been sent or am I likely in for a wait?

It astonished me when I called Apple I was told that if I had JUST ordered the iMac, it would have been sent from a regional warehouse. Because I 'modified the configuration' by adding the remote and battery charger, it has gone to their factory in China and has to be wait to be made. They can't apparently just take a stock iMac, remote and charger and send regionally.

To me this just seems like a colossal waste of time and energy, having all these individual shipments come from china when they could be sent locally.

Suffice to say though that was all the info I got from Apple over the phone. They could not tell me if this was being shipped on time or anything.

I'm sorry if this seems like a rant, it is just disappointing that I am in a hurry for a machine and from past experience if I had ordered an HP or a Dell I would have received it by now.

What has delivery times been for anyone else here who has ordered an iMac recently?
iMac Core i5 ATI 5750 (Mid 2010)
  • a brody Level 9 Level 9 (62,045 points)
    Currently Being Moderated
    Aug 25, 2010 2:43 PM (in response to Simon L.)
    Welcome to Apple Discussions!

    Cancel your order by phone, and once your card is clear, order again without the addons.

    Build to order always takes longer. It does not matter who you buy from.
    You may be able to go to a local store and pick it up faster

    http://www.apple.com/uk/buy

    And stop blaming Apple for your impatience and lack of dilligent research. All this could have been solved faster if you had asked first.

    Good luck.
    An Apple user since 1981, Mac OS X (10.6.2)
  • Edzso Level 1 Level 1 (95 points)
    Currently Being Moderated
    Aug 25, 2010 5:05 PM (in response to Simon L.)
    ...with some BTO configurations, the add-ons are packed inside along with the system proper at the point of manufacture. This eliminates the need for someone to re-open it along the shipping route to "include" the options, or skip an option because not all are available "at that point in time."

    It may seem senseless, but it then is touched by fewer hands once its put together "to your specs".

    Built, options added in the box, shipped. Bing bang boom.
    Newest in the house: iMac 27" i7, Mac OS X (10.6.4), MacPlus/Bondi iMac/Wallstreet/Pismo w/G4/Newton 2100/MBAir/iMac 17" CD
  • rkaufmann87 Level 8 Level 8 (40,615 points)
    Currently Being Moderated
    Aug 25, 2010 5:07 PM (in response to Simon L.)
    Moderators don't close a thread, only the thread originator (you) can do that.

    Enjoy your new Windoze machine.

    Roger
    iMac and Macbook Pro, Mac OS X (10.6.4), iPhone 3GS Airport Extreme Airport Express
  • a brody Level 9 Level 9 (62,045 points)
    Currently Being Moderated
    Aug 25, 2010 5:27 PM (in response to Simon L.)
    Dell will not run Mac OS X, and is much more prone to viruses and spyware.
    Think about the environment when you build to order. If you package everything together, you save on shipping lorries as well as packaging necessary to get the machine to you.
    An Apple user since 1981, Mac OS X (10.6.2)
  • rkaufmann87 Level 8 Level 8 (40,615 points)
    Currently Being Moderated
    Aug 25, 2010 5:39 PM (in response to a brody)
    Dell will not run Mac OS X, and is much more prone to viruses and spyware.
    Think about the environment when you build to order. If you package everything together, you save on shipping lorries as well as packaging necessary to get the machine to you.



    Silly me I just assumed the OP would know that, maybe not?
    iMac and Macbook Pro, Mac OS X (10.6.4), iPhone 3GS Airport Extreme Airport Express
  • babowa Level 7 Level 7 (22,095 points)
    Currently Being Moderated
    Aug 27, 2010 4:23 PM (in response to Simon L.)
    +the OS is neither here nor there for me I was purchasing for the hardware.+

    If I may add my two cents worth: the OS is precisely the reason why I am a Mac. The hardware is a bonus, but the operating system really is what matters most to me.
    27" 3.2 GHz iMac i3, 4 GB RAM, 13" white early '09 MB,, Mac OS X (10.6.4), LaCie d2 DVDRW, 2 LaCie ext HD (1 Quadra), Wacom tablet, Epson Artisan 810
  • babowa Level 7 Level 7 (22,095 points)
    Currently Being Moderated
    Aug 27, 2010 4:32 PM (in response to Simon L.)
    Enjoy exploring your new toy!
    27" 3.2 GHz iMac i3, 4 GB RAM, 13" white early '09 MB,, Mac OS X (10.6.4), LaCie d2 DVDRW, 2 LaCie ext HD (1 Quadra), Wacom tablet, Epson Artisan 810
  • Edward Boghosian Level 4 Level 4 (1,395 points)
    Currently Being Moderated
    Aug 28, 2010 4:49 AM (in response to Simon L.)
    Simon L:

    Purchase the extended warranty. It is worth the extra cost-I think.
    21.5",3.06GHz,Intel Core 2Duo,4GB Ram, Mac OS X (10.6.4)
  • corgi75082 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Aug 29, 2010 10:06 AM (in response to Simon L.)
    Glad you enjoy your new machine! I'm really liking my new iMac after a month's ownership.
    iMac 21.5" Core i3; iPod 120GB; iPhone 4 32GB, Mac OS X (10.6.4)
  • dhooper1 Calculating status...
    Currently Being Moderated
    Aug 31, 2010 6:30 PM (in response to Simon L.)
    I ordered a BTO iMac i7 with SSD+2TB, 8GB RAM, wireless keyboard/mouse, trackpad, remote, battery charger, mobileme, Bento preinstalled and printer (with $100 rebate) and apple care.

    Ordered on 8/26 with build 2-4 business days; Paid $50 for 2-3 day shipping.
    Received printer and mobile me on 8/30, battery charger on 8/31 and iMac is in FedEx scheduled delivery on 9/1. (I'm in the US in case you can't tell...)

    This exceeds my expectations...

    Hopefully it doesn't arrive with broken screen or some other hardware issue, but we're off to a good start!
    iMac 27" 2.93 i7 (mid 2010) SSD+2TB 8GB RAM, Mac OS X (10.6.4)

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