It’s only been a week since I’ve bought my Apple Pencil Pro and the golden tip already broke off. What do I do? I know I cant repair it. So do I have to buy a replacement? Or can I get one from Apple for free? (I don’t have Apple Care)
iPad Air, iPadOS 17
The only serviceable part of an Apple Pencil is the user-replaceable Pencil Tip.
As described, the transducer (this being the element that interacts with the iPad screen) has been broken - and as such the Pencil is scrap. The only remedy is total replacement of the Pencil.
Your Apple warranty does not cover physical damage.
If you suspect a manufacturing defect, you might try seeking assistance from the Genius Bar at your local Apple Store. If you don't ask...
The only serviceable part of an Apple Pencil is the user-replaceable Pencil Tip.
As described, the transducer (this being the element that interacts with the iPad screen) has been broken - and as such the Pencil is scrap. The only remedy is total replacement of the Pencil.
Your Apple warranty does not cover physical damage.
If you suspect a manufacturing defect, you might try seeking assistance from the Genius Bar at your local Apple Store. If you don't ask...
You can get a 4 pack of Pencil Tips from Apple for $19 USD here:
https://www.apple.com/shop/product/MLUN2AM/A/apple-pencil-tips-4-pack
My bad, I didn’t see the part about the golden tip. In that case, you’ll have to take it into an Apple Store.
Apple Pencil Tip Broken
