Unable to download apps from App Store

i was trying to download and app but it said “ your account has been disabled on the appstore and itunes” and i want it to be fix and i been trying to figure out how to fix it and people said to contact apple .


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Jul 1, 2024 11:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2024 7:35 AM

Hello,


If you see this message: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , or one saying, “You cannot login because your account has been locked”, you must contact Apple for help. This is not something you can fix yourself and nobody on this forum can resolve this for you. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


Use the above resources to contact Apple. The first contact link I provided is the most direct contact method to get to the right people at Apple than starting at the top level general support link at Contact - Official Apple Support . I am saving you the trouble and time looking for it.


2 replies
Question marked as Top-ranking reply

Jul 2, 2024 7:35 AM in response to unknown0905

Hello,


If you see this message: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , or one saying, “You cannot login because your account has been locked”, you must contact Apple for help. This is not something you can fix yourself and nobody on this forum can resolve this for you. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


Use the above resources to contact Apple. The first contact link I provided is the most direct contact method to get to the right people at Apple than starting at the top level general support link at Contact - Official Apple Support . I am saving you the trouble and time looking for it.


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Unable to download apps from App Store

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