Apple Watch update 10.4 stuck at Preparing ?? no "solution" yet, what is the position of the seller apple ??

everything was already sad in the privious discussion.., bur there was no solution.., no "helping hint/ hand" from Apple yet - what about customer satisfaction ?

Posted on Jul 2, 2024 10:02 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2024 5:59 AM

Just disabling the VPN may not be enough. The software needs to be deleted and the Network Settings need to be reset.


You may also need to force restart the Watch.


If your Apple Watch is stuck on the Apple logo - Apple Support


>>If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.


If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.<<


If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


5 replies
Question marked as Top-ranking reply

Jul 3, 2024 5:59 AM in response to rolf65

Just disabling the VPN may not be enough. The software needs to be deleted and the Network Settings need to be reset.


You may also need to force restart the Watch.


If your Apple Watch is stuck on the Apple logo - Apple Support


>>If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.


If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.<<


If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Jul 3, 2024 2:04 AM in response to Redpixel09

Thank you. Deleted the old watchOS 10.4, redownloaded for the new OS.. - it downloaded relatively fast.. and then went again into a kind of endless "Preparing" ... loop

Regarding the storage (watch) : only 10,5 GB of 32 GB used.

Befor starting prosed action I also disconnected the VPN of the iPhone, so bothe Iphone and watch are connested only to my wifi at home

"Preparing" is running now for approx 3h

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Apple Watch update 10.4 stuck at Preparing ?? no "solution" yet, what is the position of the seller apple ??

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