I could not recieve and make calls after removing eSIM which was used as secondary
I encountered an issue with my iPhone where I was unable to make or receive calls. This problem arose after I removed an eSIM, which I used as a secondary SIM for travel, from Airalo (though it could be any provider).
During the eSIM setup, I set it as the primary SIM for calls and mobile data while traveling. After my trip, I no longer needed it, so I removed the eSIM from the network settings. However, it seems that some settings, specifically the primary SIM for calls, remained linked to the now-removed eSIM. Since this setting is no longer available in the contact details, it caused problems with receiving calls.
I tried several solutions: restarting the phone, toggling airplane mode, switching the network from automatic to manual, enabling "Receive All Calls" in Do Not Disturb mode, and checking call forwarding. None of these worked.
I thought maybe if I can make reappear that setting for setting with which SIM I want to receive calls I can set my physical as my primary and it will solve the issue. And it worked as I expected.
I finally solved the problem by downloading and installing a free eSIM from Ubigi. During the installation, I was prompted to choose which SIM to use for calls and mobile data, and I set my physical SIM as the primary. This fixed the issue, and now I can make and receive calls again.
I'm sharing this in hopes it may help someone else. It also highlights a potential issue that should be included in test cases for developers.
Test case for developers:
- Have a physical SIM installed.
- Add an eSIM.
- Set the eSIM as the primary SIM for receiving calls and mobile data.
- Remove the eSIM.
- Check if you can still make and receive calls after removing the eSIM.
Keywords: cant receive call on iphone, cant make calls on iphone, no records of missed calls,
iPhone SE, iOS 17
