How can I request a refund for an app I don't use?
I got charged for an app I don’t even use, I have texted about 7 people they all said I will get a call and nothing. I’m really sick of this what kind of support is this?
[Re-Titled by Moderator]
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If an app has a trial subscription that automatically changes to a paid subscription and you do not cancel it then it will charge you. That's even if you do not actually use it. You must cancel the subscription, and ideally during the trial period.
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store's In-App Purchase system - Apple Support instead.
You do not say where you see this purchase. If it is an e-mail or text message are you sure it is real and not an attempt to steal your private information ('phishing') (very common)?
Phishing & Other Suspicious Emails - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identifying legitimate emails from the iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support (the previous link is more specific)
Forward attempts to: reportphishing@apple.com
If you still think the charge is real:
See your purchase history in the App Store or iTunes Store [iOS, computer, or web] - Does not list purchases made by others under Family Sharing; those have to be checked from their accounts. View your purchase history for the App Store and other Apple media services - Apple Support
Also follow the steps in this support document --> If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - If you see 'apple.com/bill' on your billing statement - Apple Support
If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a statement for a card you alone control, contact your bank or card company about card fraud. Apple does not handle that.
To request a refund for apps or content that you bought from Apple, click here → Request a refund for apps or content that you bought from Apple - Apple Support
Report a Problem - https://reportaproblem.apple.com/?s=6
If a reporting a problem request is unsuccessful you can also try clicking here → Choose your country or region - Official Apple Support Select your country, then a product.