I bought a new iPhone and it took a long time to download the software

I bought an iPhone, turned on the iPhone, I opened the windows for transferring, I agreed, then a window about the update popped up and I downloaded it in a couple of minutes, it downloaded but it took a long time to load

Posted on Jul 4, 2024 8:07 AM

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Question marked as Top-ranking reply

Posted on Jul 4, 2024 8:17 AM

Welcom to the Apple Support communities “shinoesi”!


It seems like that your iPhone got stuck , Try to force restart your iPhone by the steps below:


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


after that try to update it again , if you already downloaded the update remove it and reinstall it again by the steps below:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.


All The Best!

❐‿❑


5 replies
Question marked as Top-ranking reply

Jul 4, 2024 8:17 AM in response to shinoesi

Welcom to the Apple Support communities “shinoesi”!


It seems like that your iPhone got stuck , Try to force restart your iPhone by the steps below:


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


after that try to update it again , if you already downloaded the update remove it and reinstall it again by the steps below:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the update in the list of apps.
  3. Tap the update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest update.


All The Best!

❐‿❑


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I bought a new iPhone and it took a long time to download the software

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