Connection Lost and Airpods Pro "connected" notification keeps re-appearing

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Connection Lost and Airpods Pro "connected" notification keeps re-appearing

Hi!

I'm using iMac M3 with Magic Mouse+Keyboard. For the past 3 days, there was a connection lost which lasted about 20-30 seconds. When it happens, it just kind of freeze (since there are no input sources) and after 20-30 seconds there is a pop up saying "connection lost" for the Magic Mouse and Keyboard. It's instantly reconnected but it's very annoying when I'm working. Is anyone also experiencing this? And if so, do you know how to fix it? I've tried reconnected both of that devices and today it just happened again.

In addition, when I'm using my Airpods Pro, the pop up notification saying that my Airpods is connected keeps reappearing every 1 minute or so. Same as the problem above, I've tried reconnected it (by forgetting the device and reconnected it) and it keeps happening. There are no delay or problem with the sound it just the notification keeps reappearing which makes it kind of annoying.

Thank you in advance for all of the help!

iMac 24″

Posted on Jul 4, 2024 8:40 AM

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Answer 1

Top-ranking reply

den.thed

Level 10

92,614 points

Jul 4, 2024 9:07 AM in response to sebastian_dennis

Have you recently added a USB-C cable, external hard drive or other device to the setup...?

If so, temporally disconnect that device from the iMac and test.

If that helps, then try moving the cable, external hard drive, other device behind or to one side away from the bluetooth devices.

Have a look at > Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

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Answer 2

Jul 8, 2024 8:58 AM in response to den.thed

Hi! Sorry for the late reply

I haven't used anything with cables with the iMac so I don't think that's the problem. I tried to reach the Apple Support and they said if this problem occurs again in the future, I should connect my Keyboard/Mouse via cable for a second so that it connected via cable. Thankfully since the day I posted the question, it only occurs once more (the day after I posted the question), and the next day I tried to disconnect both of the Keyboard+Mouse overnight. I did it purely from frustation, but hey it works! I haven't experienced that connection lost again since then.

I also have solved the Airpods issue with resetting the Airpods and also re-pair them with the iMac so it's all good now. (Turns out I need to reset my Airpods also, not just re-pair it by "forget the device" and then re-connected them again).

Thank you very much for the help and advice though!

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Connection Lost and Airpods Pro "connected" notification keeps re-appearing

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