Issue with iTunes Program and iPhone 12 Pro Max Backup Restoration

Dear iTunes Support Team,

I hope this message finds you well. I am writing to seek assistance with an issue I encountered while attempting to restore an old backup of my iPhone 12 Pro Max using iTunes.

Recently, I discovered an older backup of my iPhone 12 Pro Max on iTunes. However, after updating the iTunes program, I am unable to locate this backup. I am keen to restore this backup as it contains important data that I need.

Could you please assist me in resolving this matter promptly? Your guidance on how to locate and restore the backup would be greatly appreciated.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

Waleed

[Edited by Moderator]