Why does Apple TV keep saying I don't have an iCloud account?

I can’t login to iCloud from the TV device. I enter my email and password then submit the verification code (I wouldn’t receive one if I didn’t have iCloud), but it says I don’t have one associated with my Apple ID.


[Re-Titled by Moderator]

Apple TV 3, 8

Posted on Jul 8, 2024 2:26 PM

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Question marked as Top-ranking reply

Posted on Jul 9, 2024 5:04 AM

I think support for iCloud services is no more for the Apple TV (3rd generation) (2012–2013) or earlier models (A1469 or earlier), due to changes in iCloud:

System requirements for iCloud - Apple Support

↳ Recommended: tvOS 17 or later (model A1625 or later).

↳ Family Sharing: tvOS 9 or later (model A1625 or later).

↳ iCloud Photos: tvOS 9.2 or later (model A1625 or later).

↳ iCloud Shared Photo Library: tvOS 16 or later (model A1625 or later).


Notably these changes to iCloud would be affecting this since 2023:

  1. My Photo Stream has been discontinued for all users.
  2. Advanced Data Protection for iCloud as an account property would invalidate some iCloud services on devices with older software.
1 reply
Question marked as Top-ranking reply

Jul 9, 2024 5:04 AM in response to ReneeWarren96

I think support for iCloud services is no more for the Apple TV (3rd generation) (2012–2013) or earlier models (A1469 or earlier), due to changes in iCloud:

System requirements for iCloud - Apple Support

↳ Recommended: tvOS 17 or later (model A1625 or later).

↳ Family Sharing: tvOS 9 or later (model A1625 or later).

↳ iCloud Photos: tvOS 9.2 or later (model A1625 or later).

↳ iCloud Shared Photo Library: tvOS 16 or later (model A1625 or later).


Notably these changes to iCloud would be affecting this since 2023:

  1. My Photo Stream has been discontinued for all users.
  2. Advanced Data Protection for iCloud as an account property would invalidate some iCloud services on devices with older software.

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Why does Apple TV keep saying I don't have an iCloud account?

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