Cancel app charges after free trial on Duolingo on my I phone 13

I am using a 2 week trial of Duolingo MAX, I do not want it anymore but can't find a way to cancel it.


iPhone 13, iOS 17

Posted on Jul 9, 2024 10:54 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2024 11:11 AM

You have most likely signed up on their website and have a subscription directly with DuoLingo. This will bypass Apple's ability to manage the subscription. Many time Social Media apps or websites will provide a link to this company to sign up for a free trial. Even though they have an app, you are actually using the free trial they have offered you and it is not something the you signed up for by using the normal In-App purchase where this subscription can be easily cancelled. Try going to their website directly and sign in with the information that you provided when you signed up. For more information about subscriptions that are not able to be managed by Apple, visit this Support Article.

About purchases not billed through the App Store or the App Store's In-App Purchase system - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 9, 2024 11:11 AM in response to marlana123

You have most likely signed up on their website and have a subscription directly with DuoLingo. This will bypass Apple's ability to manage the subscription. Many time Social Media apps or websites will provide a link to this company to sign up for a free trial. Even though they have an app, you are actually using the free trial they have offered you and it is not something the you signed up for by using the normal In-App purchase where this subscription can be easily cancelled. Try going to their website directly and sign in with the information that you provided when you signed up. For more information about subscriptions that are not able to be managed by Apple, visit this Support Article.

About purchases not billed through the App Store or the App Store's In-App Purchase system - Apple Support

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Cancel app charges after free trial on Duolingo on my I phone 13

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