MacBook Not Booting: Disk2s4 Partition Won’t Mount

About 7 months ago my 16inch MacBook Pro 2019 broke due to water damage. I initially brought it into a local repair shop, but they were unable to fix it. After this the MacBook sat dormant for about 6 months before I decided to try again and send it in to a more reputable repair shop that has successfully fixed my devices in the past. They were able to get the MacBook working, but warned me that the previous repair shop had refluxed some of the components, including the SSD, and that this might compromise the stability of my system. When I received the device back from the repair shop, it worked perfectly fine for about a day. The next night I accidentally fell asleep while watching youtube videos which lead to the devices battery being drained. Upon recharging it the next morning and trying to turn it on, I was met with a screen which displayed a folder with a question mark icon and a reference to the startup section of the apple support site. I assumed this meant the MacBook was unable to read my boot drive, so I restarted the device in recovery mode. When opening disk utility, it shows that my main drive is recognized, but only the recovery and data partitions are mounted, with the system volume (labeled disk2s4) being unmounted. When trying to mount disk2s4, either using the disk utility or the terminal I get the error “failed to read superblock”. Running first aid on disk2s4 or any of the other partitions also fails. Trying to unlock the partition doesn’t do anything as it wasn’t encrypted in the first place. I want to try reformatting and reinstalling the OS onto the system volume (disk2s4) partition but before I do that I want to backup my data (I would exclude any system files as to mitigate the chances of reintroducing the issue).


I can browse through my personal files in the terminal, and everything seems to be there so I believe my data should still be intact. Initially I was going to just use rsync, but out of fear it may miss some files and/or cause complications when trying to restore, i’ve decided to see if I can use time machine instead. I’ve tried making a bootable environment on my external drive to hopefully get access to my data and make a time machine backup, but I ran into issues when trying to allow booting from an external drive in my Startup System Security settings, getting an error stating that no admin exists. Before trying to resolve the issue in the terminal I decided to give target mode a try. But because I don’t have a thunderbolt cable, i tried using a USB-a 3.0 to USB-C connector, plugged into an Anker usb hub on my older MacBook Pro (also running MacOS 11). This just gave me an error stating that the drive is incompatible and asking me to either eject, ignore, or initialize. I thought that this might be due to the fact that i’m using a pretty janky method to connect the computers so I ordered a thunderbolt cable online and it should arrive later today. I’m not super confident that using a thunderbolt cable will make a difference, so I’m making this post preemptively.


As I am very inexperienced when it comes to the inner workings of MacOS, I was hoping someone more knowledgeable could provide some insight into my situation. Is rsync a viable option for backing up and restoring my data? Is there a different way to boot to an external drive or fix the “no admin exists” error when trying to change Startup System Security settings? How could I possibly solve the incompatible disk problem when using target mode? (if just using a thunderbolt cable doesn’t end up solving the issue).


Any suggestions, references or solutions would be extremely helpful!

MacBook Pro 15″, macOS 10.14

Posted on Jul 9, 2024 4:21 PM

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Jul 11, 2024 7:30 PM in response to oD_Aqua

The easiest way to work on the laptop would be to boot an external macOS USB drive so you have the GUI interface & full OS to work with to access the data. You first need to modify the laptop's security settings to allow for booting from USB by using the Startup Security Utility assuming you can even authenticate with the T2 security chip (not always possible even on a working T2 Mac....personal experience).


If you just want to use the command line in Recovery Mode, then why not just copy all the files from the "Data" volume? This would also give you access to any modified system configuration files. Normally most people would just need to copy the entire home user folder for their user account since many apps & services do store files within the hidden Library folder within the user's home folder. Just keep in mind that Recovery Mode does not have access to all the regular command line utilities.


You can use the "hdiutil" command to create a DMG file if other utilities you prefer are not available. Here is a general template you can use making sure to replace the items in brackets ( "<>" including the brackets with the full path to the item):

hdiutil  create  -srcfolder  <path-to-home-user-folder>   <path-for-archive-on-external-media>.dmg



So while booted to Recovery Mode, my home user folder would be "hwtech", with my external USB drive having a volume name of "External HD" (be careful if you have any spaces in the volume names since they need to either be "escaped" or placed in double quotes (I'm showing both options in my example):

hdiutil  create  -srcfolder  /Volumes/Data/Users/hwtech   /Volumes/External\ HD/hwtech_backup.dmg


hdiutil  create  -srcfolder  /Volumes/Data/Users/hwtech   "/Volumes/External HD/hwtech_backup.dmg"


If you may have any data stored in the "/Users/Shared" folder, or if you have more than one macOS user account, then you may want to instead select the "/Users" folder to copy (or rather "/Volumes/Data/Users".


Sometimes the "Data" volume may be mounted as "Macintosh HD - Data" depending on the OS so double check, plus pay attention to the spaces in this name.


Personally I would either use a DMG file or a .tgz archive to ensure the integrity of the copied items since Apple gets some really odd & complex structures that can be easily damaged if something manipulates the copy accidentally. Being stored in an archive creates a layer of protection & keeps everything together as well. Using "tar" can be a bit tricky to have things come out correctly so making a DMG is probably the easiest option here. I would not use ZIP as I have encountered issues creating ZIP archives with some source material. Just something I've learned while supporting my organization's Macs.


I'm surprised you did not have frequent & regular backups after getting the laptop repaired when the tech told you it was unknown how reliable the laptop would be now. Frequent & regular backups should always be the norm these days since there are so many new ways to permanently lose access to the data stored on the internal SSD due to all the hardware, software, and security changes.


FYI, the Logic Boards of these MBPro 16" (2019) models do tend to have a much higher rate of failures compared to older models.

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MacBook Not Booting: Disk2s4 Partition Won’t Mount

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