I just got a charge for 121.99 on my card, and have no idea what it was from. I have no active subscriptions.
The thing is, I can’t check purchase history because the payment declined, because I have my money in a pot, so I have no idea where this charge came from and no way to find out. Did anyone else have a charge like this and were able to find out why?
[Re-Titled by Moderator]
iPhone 11 Pro
What was the exact description of the charge that was declined? It is possible it is for a charge outside of the App Store. You may need to contact the bank of the card that declined the charge for more information.
Which “card” was the charge declined on? The Apple Mastercard credit card or another card?
If the Apple Card your Wallet app will show the declined charge. I recently experienced this when Microsoft attempted to auto-renew my Office 365 subscription. It was declined twice and the declines showed up in the Wallet. I got a notification as well and was asked to verify the purchase. I did and the renewal went though the third time.
Click on the link below, you can
• View your purchase history
• Cancel a subscription
• Request a refund
• Verify unfamiliar charges
• Add or remove a payment method
Subscriptions and Billing - Official Apple Support
No charge was actually mode, it was declined. I don't think there's any way to determine who originated the charge. Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ https://support.apple.com/HT201232
What you are saying, I'm afraid, does not make sense. How do you have a charge if the payment was declined?? If the item couldn't be paid for then there's no sale and therefore no charge.
Where are you seeing this charge? Is it even something to do with Apple? If it was an email, it is quite possible it is phishing. Apple will send out receipts by email but not if no sale was made.
It doesn’t show up on purchase history because it was declined, and I don’t need a refund for that same reason. I just want to know where this charge came from so I can stop it. Thank you.
How can I find out the source of a charge if it has no purchase history?
