Bad components in iPhone 12 Pro speaker

Pamelasme wrote:

Apple refuses to repair or replace their bad components in my iPhone 12 Pro . My speaker has no sound this is a known issue within a certain manufacturing date which my phone is in that range .

But due to their policy it failed a few months too late to qualify for repair or replacement. I was an Apple person and loved their products but at current thinking hard on changing and giving Samsung an opportunity to win me over .

I called apple support but no one will take accountability for their known faulty components. So sad Apple this is not a good way to treat your loyal customers.

You will have to submit your Apple Feedback here: Product Feedback - Apple

Contact the corporate office Contact - How to Contact Us - Apple

ref: iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues

iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues - Apple Support

*The program covers affected iPhone 12 or iPhone 12 Pro devices for 3 years after the first retail sale of the unit.

introduced October 2020 — discontinued September 2021