Solved: Honda CarPlay screen goes black upon launch with iPhone 15 Pro Max

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Solved: Honda CarPlay screen goes black upon launch with iPhone 15 Pro Max

Thanks everyone in the forum for providing advice on solving the Honda CarPlay screen goes black problem. I tried all the proposed solutions and none of them worked but working with Apple support, we found and resolved the source of the problem. This may help you as well. If you have a VPN enabled on your phone, disable it and try reconnecting your phone. Apple support said the VPN was blocking access to the server (probably was the server denying access to a VPN address.)

I hope that helps you as well. My stats: iPhone 15 Pro Max running IOS 17.5.1, 2018 Honda CR-V EXL.

iPhone 15 Pro Max

Posted on Jul 10, 2024 5:20 PM

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Answer 1

TheLittles

Level 10

205,789 points

Jul 10, 2024 6:05 PM in response to Bigbasinguy

Bigbasinguy Said:

"Solved: Honda CarPlay screen goes black upon launch with iPhone 15 Pro Max: [...]working with Apple support, we found and resolved the source of the problem[...]"

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Report this Bug and Fix to Apple Via Feedback:

An Apple Rep may have worked on it with you, but they likely won't spread the word. So, report it to them via their site.

Do your Part: Inform Apple of this fix. Apple barely reads these forums as it is on their own time. So, to get the word out to them, report it to them. Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed. Apple will know nothing of your fix, if you don't provide it to them.

Go Here: Feedback - AirPods - Apple
Select: "Bug Report" for the "Feedback Type"
Comment: on when you came across this issue, and the fix. Include the URL of this thread.
Proceed from there as necessary

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Solved: Honda CarPlay screen goes black upon launch with iPhone 15 Pro Max

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