My snap chat don’t work

I brought this phone about last month from Facebook and Snapchat don’t work

iPhone 15 Pro, iOS 17

Posted on Jul 12, 2024 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2024 8:04 AM

Review the support article they provide with some solutions depending on the error message you receive:

https://help.snapchat.com/hc/en-us/articles/7012325477268-I-get-an-error-message-logging-in-to-Snapchat


You will see that if the error is SS18, SS06, or SS07, then it means that the device is banned and they provide this:

If your device has been banned, Snapchat Support cannot unban it for you.


There is nothing Apple can do and if a resolution is available it will have to come from SnapChat. If you are unable to get assistance from them, you will not be able to use their service.

3 replies
Question marked as Top-ranking reply

Jul 12, 2024 8:04 AM in response to Dylandeadman

Review the support article they provide with some solutions depending on the error message you receive:

https://help.snapchat.com/hc/en-us/articles/7012325477268-I-get-an-error-message-logging-in-to-Snapchat


You will see that if the error is SS18, SS06, or SS07, then it means that the device is banned and they provide this:

If your device has been banned, Snapchat Support cannot unban it for you.


There is nothing Apple can do and if a resolution is available it will have to come from SnapChat. If you are unable to get assistance from them, you will not be able to use their service.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My snap chat don’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.