july 2024 can't use messages, touch screen sporadic....

marycraig wrote:

iPhone 14max. july 12 2024. for 2 days now I've had trouble with iMessages freezing, blank screen, texts never send.... in settings will not allow to open many settings... have done all the potential restarts, shut down vpn, been on with support who tried really hard nothing. sporadic. HELP this phone is not all that old

Reset or a Force Restart,

Force restart iPhone - Apple Support

Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

https://support.apple.com/en-us/HT201415

Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support

if no resolve—

iPhone Repair and Service - Apple Support

https://support.apple.com/iphone/repair/service

Check Device Coverage

https://checkcoverage.apple.com/