My Ipad Pro Face ID is unabled and I can’t fix it even i restart it

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My Ipad Pro Face ID is unabled and I can’t fix it even i restart it

My Ipad Face ID is unabled and I can’t fix it even i restart it. And if I take a photo (front cam in wide mode the output of the photo looks life fisheye camera with glitches on the sides. I only bought this almost 2 months ago.

iPad Pro

Posted on Jul 13, 2024 10:06 AM

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Answer 1

LotusPilot

Level 10

333,396 points

Jul 13, 2024 10:14 AM in response to kimverly2

As described, your FaceID sensor has a fault requiring repair.

You would be be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

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My Ipad Pro Face ID is unabled and I can’t fix it even i restart it

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