New CD player won't connect

I have a new Apple CD player. When I plug it into my Mac Pro and slide in the disc, it won't connect. What do I do?

MacBook Pro 16″, macOS 14.5

Posted on Jul 13, 2024 3:42 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2024 11:02 AM

Does the CD player have an LED light?

Is the disc a branch new commercial music CD?

Is your Finder menu -> Preferences -> Sidebar showing CDs, DVDs and iOS devices as connected?

Is this a Mac Pro desktop, or MacBook Pro notebook computer. Some MacBook Pros don't give sufficient power for external peripherals. For those that are USB-C, get a USB-C pass through hub that uses the MacBook Pros power charger to charge the hub.


https://www.siig.com/usb-c-mst-video-with-hub-lan-pd-3-0-dock.html

https://www.smklink.com/products/usb-c-100w-14-port-mini-docking-station-with-dual-4k-multi-stream-triple-video


Are examples of such docking stations. Make sure whatever hub you get has at least 100W capability. If it is a Magsafe 3 Mac, get a USB-C hub that has its own AC/DC power adapter such as this one:


https://www.amazon.com/Powered-PULWTOP-Support-Charging-Adapter/dp/B0CQYFF36S


If the player has a tray and has snap on nubs on the spinner, be sure the disc snaps on.


Keep in mind older discs may not work due to aging and wear. Sony manufactured music disks also are only readable with older OSes because of a Sony Rootkit installed on newer OSes:


https://en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootkit_scandal


I found for these discs, it was useful to have an older Mac with Snow Leopard compatibility.


Lastly some discs are UDF compatible, see this tip:

How to format a drive, or disc for maximu… - Apple Community


1 reply
Question marked as Top-ranking reply

Jul 14, 2024 11:02 AM in response to dtkyle

Does the CD player have an LED light?

Is the disc a branch new commercial music CD?

Is your Finder menu -> Preferences -> Sidebar showing CDs, DVDs and iOS devices as connected?

Is this a Mac Pro desktop, or MacBook Pro notebook computer. Some MacBook Pros don't give sufficient power for external peripherals. For those that are USB-C, get a USB-C pass through hub that uses the MacBook Pros power charger to charge the hub.


https://www.siig.com/usb-c-mst-video-with-hub-lan-pd-3-0-dock.html

https://www.smklink.com/products/usb-c-100w-14-port-mini-docking-station-with-dual-4k-multi-stream-triple-video


Are examples of such docking stations. Make sure whatever hub you get has at least 100W capability. If it is a Magsafe 3 Mac, get a USB-C hub that has its own AC/DC power adapter such as this one:


https://www.amazon.com/Powered-PULWTOP-Support-Charging-Adapter/dp/B0CQYFF36S


If the player has a tray and has snap on nubs on the spinner, be sure the disc snaps on.


Keep in mind older discs may not work due to aging and wear. Sony manufactured music disks also are only readable with older OSes because of a Sony Rootkit installed on newer OSes:


https://en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootkit_scandal


I found for these discs, it was useful to have an older Mac with Snow Leopard compatibility.


Lastly some discs are UDF compatible, see this tip:

How to format a drive, or disc for maximu… - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New CD player won't connect

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