why has the Notes sync persisted for over 2 years now?

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Level 1

15 points

why has the Notes sync persisted for over 2 years now?

why has the Notes sync persisted for over 2 years now? i have the same icloud account on my iphone and mac studio desktop. the past 1-3 years it has not been syncing properly. I tell this to apple and have me do these convoluted steps to make the app force sync. i shouldnt have to force it. it should be syncing on its own like it used to do about 2-3 years ago. today: walking to dinner and adding text to my Notes application. 1-2 hours later....come open. open my imac desktop computer. Open notes. and the text I added to my notes application on my iphone isnt showing up on the notes application on my desktop. i quit notes. re open. still hasnt updated. (i bet you 1 million bucks the only way to make it show up on the desktop is go back to the iphone. force quit out of notes. re open again. maybe twice and only the might it up on the notes desktop app). what a joke. this has persisted too long. please fix this app already.

Posted on Jul 13, 2024 5:10 PM

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Answer 1

jtjbt20x

Level 1

98 points

Jul 14, 2024 1:09 PM in response to rachinc1

Do you have 'Background Refresh' and cell data on for Notes?

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Answer 2

jtjbt20x

Level 1

98 points

Jul 14, 2024 2:18 PM in response to rachinc1

Go to Settings/Cellular, scroll down to Notes and make sure the option is on.

Go to Settings/General/Background Refresh, scroll down to Notes and make sure the option is on.

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Answer 3

rachinc1 Author

Level 1

15 points

Jul 14, 2024 9:56 AM in response to BDAqua

it's now the morning after I made that post yesterday. before I saw your message come in just now, I proved my own theory: I see that the desktop version of notes isnt sunk to what i put on notes on my iphone yesterday evening. So I went to my iphone just now and went to notes. and once I did that, those notes showed up in the desktop version of notes. But heres the issue. When I was out walking to a restaurant yesterday adding new text to "notes" in my iphone, that should have sync'd with the desktop version of notes almost instantly but it didnt. And now its HOURS later and pulling up my notes again on the iphone makes it sync now that I'm in proximity to my desktop computer? when I open up icloud after what I just described, it shows the notes of what I just updated on my desktop level.

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Answer 4

BDAqua

Level 10

245,459 points

Jul 14, 2024 10:06 AM in response to rachinc1

OK, good but next time it happens, we need to see if the iPhone has not sent them, or the Mac just isn't getting them.:)

I suspect the iPhone is not sending unless connected to your home network as one possibility.

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Answer 5

rachinc1 Author

Level 1

15 points

Jul 14, 2024 10:15 AM in response to BDAqua

Well lets go test PART of that theory. I'm gonna go add new text to my Notes app on my iphone as I sit in front of my desktop computer at home. (I've hit "quit" on notes on the desktop level on purpose to help with this experiment). I went to my iphone just now and typed in "Testing 123" at the very top of this document in "notes" app. then I pressed "done". Then I slid the application upwards on the iphone to make it 'force quit' (and hopefully force sync to the cloud). Ok now lets go back to the desktop computer and open Notes....And "testing123" is now at the top of my Notes doc on the desktop level. So that kind of supports your theory about it not connecting when its not on the network. now lets try another test of that variation. lets leave the notes app open the entire time on the desktop level and come over to the iphone and type in "test2" in the notes app and click "done" but we wont force quit out of the notes app on the iphone. Yep I see "test2" on the notes app on the desktop level now.

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Answer 6

rachinc1 Author

Level 1

15 points

Jul 14, 2024 10:35 AM in response to BDAqua

in yesterdays instance, I was out in a parking lot making the note. theres no wifi out there. but disappointing that when I come home and it reconnects to the network, that its not thinking to sync with the desktop version of notes.

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Answer 7

BDAqua

Level 10

245,459 points

Jul 14, 2024 2:13 PM in response to rachinc1

Use Background App Refresh

If you want suspended apps to check for new content, go to Settings > General > Background App Refresh and turn on Background App Refresh. If you quit an app from the app switcher, it might not be able to run or check for new content before you open it again.

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Answer 8

BDAqua

Level 10

245,459 points

Jul 14, 2024 9:47 AM in response to rachinc1

I don't know what all you've tried, but as a test go to iCloud.com & see if the Notes are there.

Post back please...

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Answer 9

rachinc1 Author

Level 1

15 points

Jul 14, 2024 10:17 AM in response to BDAqua

the tests I did somewhat support your theory about it not syncing when its not on my network. But when i got home last night and it hit the network why did it not sync all night long?

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