When I attempted to use my Apple gift card there was no balance

When I used my apple gift card i got today it didn’t show my total with the money off. Why did it say the original price when i used the apple gift card and my card?


[Re-Titled by Moderator]

Posted on Jul 13, 2024 4:54 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2024 5:35 AM

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

1 reply
Question marked as Top-ranking reply

Jul 14, 2024 5:35 AM in response to wkiwiwn7272

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Gift Cards, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant.

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When I attempted to use my Apple gift card there was no balance

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