Phone turns black whenever sim is put in

My phone turns black whenever I insert my SIM card and I have tried to force reboot it but nothing has worked.btw it is an iPhone XR

Posted on Jul 14, 2024 4:13 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2024 10:15 AM

jeevan185 wrote:

My phone turns black whenever I insert my SIM card and I have tried to force reboot it but nothing has worked.btw it is an iPhone XR


physical SIM. If the SIM is corrupt in some fashion talk to your Carrier for a new SIM if that is your issue.


pull it out, wipe it off, verify it is inserted in the correct orientation—"it will fit only one way, because of the notch."

ref: If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad



ref: Remove or switch the SIM card in your iPhone - Apple Support

Remove or switch the SIM card in your iPhone - Apple Support



you can try diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support






1 reply
Question marked as Top-ranking reply

Jul 14, 2024 10:15 AM in response to jeevan185

jeevan185 wrote:

My phone turns black whenever I insert my SIM card and I have tried to force reboot it but nothing has worked.btw it is an iPhone XR


physical SIM. If the SIM is corrupt in some fashion talk to your Carrier for a new SIM if that is your issue.


pull it out, wipe it off, verify it is inserted in the correct orientation—"it will fit only one way, because of the notch."

ref: If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad



ref: Remove or switch the SIM card in your iPhone - Apple Support

Remove or switch the SIM card in your iPhone - Apple Support



you can try diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support






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Phone turns black whenever sim is put in

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