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Hi my iphone 15promax has been stolen just few days after I got it and my find my iphone has been disabled and the phone keeps saying offline please what else can I do to locate it I'm really depressed I need my phone back
Iphone 15promax
IOS 17:1
[Edited by Moderator]
iPhone 15 Pro Max, iOS 17
Find My has not been disabled if you seeing an "Offline" message. You are seeing "Offline" for one or more of the following reasons:
There is nothing more that you can do at this point other than keep checking every few hours to see if the status of the phone has changed.
Be extremely careful if you receive a message from "Apple" or "Apple Support" indicating that your phone has been found, and you just need to provide a few more details so the phone can be returned to you.
Apple does not get involved with lost or stolen phones, so you know that any message like this that you might receive is a scam that is trying to trick you into providing your Apple ID and Password so the bad guys can get into your phone. Ignore and delete any messages like this.
It's possible you can inform your mobile service provider about the theft and ask them if they can help track the iphone using their network or take any necessary actions such as suspending the service.
inform your mobile service provider about the theft and ask them if they can help track the iphone using their network
Providers will not track the phone unless it is case of a missing person or some other similar emergency. Even then, the provider will require a court order to begin the process.
As Bob Timmons correctly suggests, Find My is NOT disabled for the very reasons he suggested. And he's also correct in letting you know your carrier will not try to track the phone for you, nor will Apple. Apple never gets involved in lost or stolen devices.
The sad reality is stolen devices are rarely, if ever recovered. Ask your carrier to blacklist the phone and be prepared to buy a new phone. If you invested in an AppleCare+ Lost or Stolen device plan, this wouldn't be an expensive issue, but if you didn't, you'll have pay the full cost of replacing your phone. You can check with the issuer of your credit card used to make the purchase and see if they have any options if your device was stolen.
Sorry this happened to you.
How to locate my stolen iPhone as FindMy is disabled?
